Truth About Straight Talk Data Throttling Unlimited Data

Straight Talk offers prepaid wireless plans for people who do not want to be locked into a contract. All you have to do is buy a phone, purchase a plan that suits your needs and then activate it.

I was interested in Straight Talk because I spend a lot of time in the US. It costs me a fortune to use my Canadian cell phone in the US.

Straight Talk offers a plan that looks too good to be true. It is $45 a month for unlimited talk, text and data with no contract. You can purchase it at Walmart or on their website.

That plan is better than the one I have on my Canadian phone with Fido. So I decided that I could buy myself another iPhone and get the unlimited plan for $45 a month to use while in the US. Before I did that I researched online a bit and found that a lot of people were having issues with the “unlimited data”. I found reports that Straight Talk throttled data.

In case you are unfamiliar with throttling data, it means that Straight Talk might limit, or throttle, the rate at which it accepts data, in order to avoid overloading its processing capacity.

I decided to talk matters into my own hands and email Straight Talk directly about their unlimited data. Below is the correspondence with them.

Email from Me:

Hello,

I am interested in switching to Straight Talk and have a few questions that I can’t find straight answers to on your website.

I would like to get an iphone to use with Straight Talk and I know I can buy them at Walmart to use with Straight Talk.

I’ve read online that there are restrictions for iPhones and that the data is not truly unlimited and that you could cut my service off at any second without notice. I also read that I cannot steam movies onto my iPhone such as Netflix or watch YouTube.

What are the fine print details regarding data? I don’t want to go buy a phone for $600 and then not be able to use it with Straight Talk. Could you please advise on all the restrictions and fine print towards using an iPhone with Straight Talk? Thank you,

Danielle

Response from Straight Talk:

Dear Danielle,

Thank you for your interest in Straight Talk Wireless. We are responding to your recent inquiry.

Please be informed that when using Straight Talk Unlimited Service Plans, you will enjoy the benefits of unlimited calls, unlimited text messaging and unlimited browsing. However, there must be limitations when using your data access. Straight Talk reserves the right to cancel or deactivate your service if our system detects that there is an improper usage of your Unlimited Service Plan. Furthermore, we will be sending you a text message in order for us to warn you with your data usage. If we verified that your phone has been using your data access excessively even after we warned you with it, there is a possibility that all the features of your phone will be canceled or deactivated.

Moreover, we currently do not have the specific limit for data usage.
This kind of usage will have a great impact on the carrier’s network and service level and may result into system issues. Moreover, there will be no guarantee that you can access all data feature of the phone.

If you have any further questions or concerns, please contact one of our customer care representatives at 1-888-251-8164. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Thank you for being a Straight Talk Wireless customer. We appreciate your business.

Sincerely,

Straight Talk Wireless

After reading the response from Straight Talk I decided not to go through with purchasing a iPhone and using their unlimited plans. They clearly stated that they could terminate my service at anytime if I use the data too much. Why do they claim it is unlimited data if it really isn’t? To me that is straight up false advertising!

I decided just to get a cheap, prepaid phone from AT&T for now and it works just fine. I didn’t want to waste my money on buying a compatible iPhone to use with Straight Talk and then them cut me off. I don’t really use much data on my phone but it is the whole fact about the false “unlimited data” that ultimately steered me away from chosing to use Straight Talk.

Are you a Straight Talk customer? Do you have any problems with them throttling your data? Let me know in the comments below.

T Johns on August 5, 2023 at 9:41 AM

I’ve had Straight Talk for.over 10 years with Android phones with no issues. However the past couple of.months I bought their lower $35 plan which I did a few times before and never went over any data limit as I don’t use that much. For some reason I started getting warning messages about over data isage and a text from them to add kor data for $5 or $10 so I did twice. The daya only last about a day of that ao you’re adding $4 or $10 a day depending on which you choose. I’d already given up 2 weeks of paid service by renewing my plan early so this was frustrating and a total waste ofomey. I just went back to a $45 unlimited plan and the first day (yesterday) on the plan (and after rebooting my phone) I got another message that I went over my data. Apparently there is anotjer issue with either Chrome or Android opening web page ads in the background every time I go pnline no matter what website I’m going to or what Google search etc. I have to go manually close all of them (usually a dozen or so) and there is always one that is an advertisement to pay money to stop ads on your phone. I already pay for a service to use my phone where I did NOT agree to ne bombarded with ads. One actually caused me a serious delay in trying to reach emergency for help.
Cynthia on July 6, 2022 at 9:55 AM

I bought my straighttalk phone 5 days ago. Unlimited plan. I had data for one day. I text them about it and their little automated system tells me it doesn’t understand my issue and tell me nothing
Danielle on June 7, 2013 at 1:43 PM

I’ve been liking the AT&T GoPhone so far. It is good for me cause I spend a lot of time in the states and I can just load it up everytime I am here. $25 for a month of unlimited text and 200 minutes. Then there are a lot of other add-ons you can get.
- Christopher Feneley on July 25, 2023 at 11:26 PM
  
  I purchased the new 65.00 premium unlimited data service, and my phone has been throttled since day 1 of the purchase. Every time I try taking it up with customer service, they tell me to contact the phone developer or the merchant where I bought the phone. For the U.S. government to allow phone scamming to continue says a lot about the corruption at play.